This study, performed independently for MindFireInc, compared response rates of more than 650 real-life personalized cross-media campaigns to statistically demonstrate the uplift that can be gained from relevant, personalized communications.
According to the findings of a study by the Universities of Pennsylvania and California, Berkeley, consumers don't like being tracked online, and the more they know about how they're being tracked the less they like it.
CMO survey of 700+ top marketing executives insights into the various effects of customized content, collateral and personalized Web interaction on marketing effectiveness, customer acquisition, retention, and business outcomes.